By purchasing from My Lyme Doc® you are agreeing to these terms and conditions:
My Lyme Doc® offers a 100% money-back guarantee* as it stands behind the quality of its products!
To qualify for this Money Back Guarantee, you must:
- You must first email [email protected] and include your name, order number, order date, contact information, reason for wanting to return, and any other information you may be asked to provide pertaining to the order or return.
- Return the item(s) within 30 days of purchase.
- The item(s) must be unused, unopened, undamaged, and returned in the same condition as they left our warehouse. Please note that any opened and/or used products are automatically disqualified for a return.
- Due to federal health restrictions, we DO NOT RETURN OR EXCHANGE ANY PRODUCT WHICH HAS BEEN OPENED AND USED REGARDLESS OF THE CIRCUMSTANCE.
Please be advised that the estimated shipping times do not encompass the 3-5 business days requisite for order processing and fulfillment before it is dispatched to the designated shipping company.
International Shipping
- At this time we are only able to offer shipping in the United States.
- Please understand that you are agreeing to our terms and conditions of purchase and usage. While our protocols were developed after 15 years of research and study, individual results will vary. We do not offer refunds based upon the results.
- Your shipping information:
- We often ship your products in 2 or three orders depending upon the products selected.
- Please send us an email: [email protected]
- Please include your Shipping Address and what you would like, and one of our experienced representatives will email you back shortly. Thank you.
- By purchasing from us you agree to these terms, the refund policy terms and the terms found on this webpage as well as drdianemueller.com/disclaimer
